Guides
Learn the trade. Run it better.
Practical guides for ISP and hotspot owners, written in plain English with the answer first.
Network basics
PPPoE vs hotspot vs IPoE: which connection type should your ISP use?
PPPoE, hotspot and DHCP/IPoE compared for ISPs: how each works, who it suits, how billing and cut-offs work, and how to run all three on MikroTik.
· 7 min read
Step-by-step
How to set up a MikroTik hotspot with M-Pesa payments
Step-by-step: connect a MikroTik router, create hotspot plans, design a branded login page and accept M-Pesa payments that log customers in automatically.
· 6 min read
Business guide
How to start a WiFi hotspot business in Kenya
Starting a WiFi hotspot business in Kenya: equipment, internet supply, licensing, pricing plans, M-Pesa payments and growing into home internet.
· 8 min read
Operations
How to automate ISP billing: expiry, reminders and disconnections
Stop chasing payments. How to automate ISP billing end to end: expiry checks, SMS and WhatsApp reminders, M-Pesa renewals, disconnection and reconnection.
· 6 min read
Network basics
What is RADIUS? A plain-English guide for ISPs
What RADIUS is, how ISPs use it for PPPoE, hotspot and IPoE logins, what Access-Accept and accounting mean, and how it connects to your billing system.
· 6 min read
Network basics
What is TR-069? Remote router management for ISPs, explained
TR-069 (CWMP) explained for ISPs: how an ACS such as GenieACS manages customer routers and ONTs remotely, what you can change, and how to keep it secure.
· 6 min read
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